avc777 Privacy Policy — Your Information Is Our Responsibility
avc777 gives the highest priority to protecting your personal information. In this policy we explain in detail how your information is collected, used, and kept secure.
avc777 is a trusted online gaming platform in Bangladesh. We take the privacy of our users very seriously. This privacy policy will tell you what types of information we collect when you use the avc777 website, app, or related services, why we collect it, and how that information is used. Please read this policy carefully and contact us if you have any questions.
What Information We Collect
Information You Provide Directly
When you create an account on avc777 or use our services, the following information may be collected:
- Full name and date of birth (for age verification — only users aged 21 and above are allowed to open an account)
- Email address and mobile number
- Residential address and national identity card number (as part of the KYC process)
- Payment-related information: bKash, Nagad, Rocket, or bank transfer details
- Photo or scan of identity document provided for security verification
Information Collected Automatically
Some information is collected automatically while you use our platform:
- IP address and device identification information
- Browser type, operating system, and device model
- Date, time, and page visit information when accessing the site
- Information collected through cookies and similar tracking technologies
- Gaming activity and transaction history
Purpose of Data Use
avc777 uses the collected information for the following purposes:
- Account Management: For registering and verifying your account and providing uninterrupted service.
- Identity Verification: To prevent fraud, comply with anti-money laundering (AML) regulations, and confirm legal age.
- Transaction Processing: To process deposit and withdrawal requests.
- Customer Support: To respond to your complaints and questions and provide 24/7 live chat assistance.
- Platform Improvement: To improve site functionality and user experience.
- Responsible Gaming: To identify problematic behaviour and ensure responsible gaming.
- Promotional Communication: To send bonus offers and updates subject to your consent.
- Legal Compliance: To comply with applicable laws and regulations.
Data Sharing and Disclosure
avc777 never sells, rents, or commercially transfers your personal information to third parties. However, information may be disclosed in the following limited circumstances:
Service Provider Partners
We work with trusted third parties for secure payment processing, identity verification, and managing technical infrastructure. These partners are bound by strict confidentiality agreements and may use the information only for the purpose of providing specified services.
Legal Requirements
Information may be disclosed in response to court orders, lawful requests from government agencies, or legal obligations. Information may be shared with relevant authorities to prevent fraud or illegal activity.
Business Changes
In the event of a company merger, acquisition, or asset transfer, user information may be transferred. You will be notified before any such change takes place.
Data Security Measures
avc777 applies industry-standard security measures to protect your personal information:
- SSL Encryption: All data transmissions are secured by SSL/TLS technology.
- Data Encryption: Sensitive information stored on our systems is kept in encrypted form.
- Access Control: Strict access control policies — only authorised personnel can view information.
- Regular Audits: System security is regularly assessed and tested.
- Firewall and Intrusion Detection: Advanced technology is used to prevent unauthorised access.
Although we are committed to ensuring the highest level of security, no data transmission over the internet can be guaranteed to be completely secure. It is your responsibility to keep your account password confidential.
Cookie Policy
The avc777 website uses cookies and similar technologies. Cookies are small data files stored on your device.
Types of Cookies
- Essential Cookies: Required for the basic functionality of the site. Without these the site will not work properly.
- Functionality Cookies: Help remember your preferences and settings.
- Analytics Cookies: Used to analyse site usage and for improvement purposes.
- Security Cookies: Used to prevent fraud and protect sessions.
You can control or decline cookies through your browser settings. However, disabling certain cookies may limit the functionality of the site.
Data Retention Period
avc777 does not retain personal information longer than necessary. The following factors are considered when determining the retention period:
- All information is retained while the account is active.
- After an account is closed, certain information (such as transaction history) may still be retained in accordance with regulatory guidelines due to legal obligations.
- Transaction information must be retained for an extended period to comply with anti-money laundering (AML) laws.
- If consent for marketing communications is withdrawn, the relevant information will be deleted in a timely manner.
Your Rights
As a user of avc777, you have the following rights regarding your own information:
- Right to Access: You can find out what information we hold about you.
- Right to Rectification: You can request correction of inaccurate or incomplete information.
- Right to Erasure: In certain circumstances you can request deletion of your information.
- Right to Restrict Processing: In certain circumstances you can request that processing of your information be restricted.
- Right to Object: You can object to certain types of processing, including marketing communications.
- Right to Withdraw Consent: Where processing is based on consent, you can withdraw that consent at any time.
To exercise these rights, email [email protected] or contact us through 24/7 live chat.
Protection of Minors
avc777 provides services only to individuals aged 21 and above. We do not intentionally collect personal information from minors. If we are informed that information from a minor has been collected, we will promptly delete that information and close the associated account.
If a parent or guardian believes their child is using our platform, please contact us.
Third-Party Links
If the avc777 platform contains links to any third-party websites, those sites have their own privacy policies and we are not responsible for them. We advise you to read the privacy policy of any third-party site before visiting it.
Policy Changes
avc777 reserves the right to change or update this privacy policy at any time. In the event of changes:
- The updated policy will be published on this page and the "Last Updated" date will change.
- For significant changes, registered users will be notified by email.
- Continued use of the platform after a change has been made will be considered acceptance of the updated policy.
We recommend that you review this page regularly.
Responsible Gaming and Data Protection
avc777 is committed to responsible gaming. Information about your gaming history and behaviour may be used to identify problematic gaming patterns. This is not against you — it is for your protection. To learn more about our responsible gaming policy, visit this page.
Your personal information is never sold to advertisers or third-party marketing agencies. The option to opt out of avc777's own promotional communications is always available.
Do you have questions about your privacy?
Our data protection team is ready to answer any of your questions. Chat with us in Bengali via 24/7 live chat or send us an email.